Last Updated: [Date]
At SK Gardens, we are committed to delivering your orders safely and on time. Please read our shipping and delivery policy for more details.
1. Shipping Locations
- We currently ship to within India only.
- If your location is not listed, please contact us at mail@skgardens.com before placing an order.
2. Processing Time
- Orders are processed within 5 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Charges
- Standard shipping charges apply based on location and order weight.
- Exact shipping costs will be displayed at checkout.
4. Estimated Delivery Time
- Local Orders: 5 days
- National Orders: 10 days
- Delivery times may vary due to unforeseen circumstances like weather, customs clearance, or courier delays.
5. Order Tracking
- Once shipped, you will receive a tracking link via email/SMS to monitor your order.
- If you do not receive tracking details, contact us at mail@skgardens.com.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated time, please allow 5 additional days before contacting support.
- In case of lost shipments, we will assist in filing a claim with the courier service.
7. Damaged or Incorrect Orders
- If you receive a damaged or incorrect product, notify us within 5 days of delivery with photos.
- We will arrange for a replacement or refund as per our Refund Policy.
8. Contact Us
For any shipping-related queries, reach out to us at:
📧 Email: mail@skgardens.com